Policies

Important Policies & Procedures

All information we gather is confidential and purely to understand the client’s history as it pertains to the therapy they require.

Tipping Tips

Gratuity is completely up to the client and in no way mandatory but customary. Like in other service industry, tipping is usually done in response to excellent service. An article in CNNMoney.com states the tipping norm for massage & bodywork services ranges 15-20 percent. If you are using a credit card to pay for your session, there will be an option to do this.

24 Hour Cancellation & Late Policy

Please call 619-592-3049 as soon as you might have to cancel, and we may be able to reschedule.

If 24 hours is not given then you must pay for the session you missed, or it will be deducted from your package.

If you arrive late to a session, you may only receive treatment for the remaining time of the session.

Illness

If you are suffering from any sort of illness, especially those which are transferable, we ask that you do not enter the center.

In the event of a surprise illness we will be happy to refund or reschedule your session, even without 24 hour notice, with the presentation of a valid medical note.

Gift Certificates & Deal Sites

What does everyone want as a gift? Massage therapy gift certificates!
Order one to be mailed to you or directly to the recipient with a special note by emailing us @ CMTricia@gmail.com
San Diego Massage Service Gift certificates are non-refundable, non-transferable and have no cash value.

Please present your gift certificate in advance of treatment and confirm your gift certificate at the time of booking.
San Diego Massage Service certificates are valid for two years after purchase, as indicated on the certificate itself.

Deal site information, please book in advance as far as possible, also at this time I do not do consecutive massages side by side with two or more purchases...

Former clients, please purchase directly with me for your next massage, regardless of which Deal Sites you have previously purchased from ... (for new clients only) thank you, pleasure to serve you all!

NOTE: I run a separate business from my colleagues within any location, please do not book an appointment with my colleagues with any type of voucher from any deal site that involves my business, thank you.

Conduct

Draping is required at all times. At athletic events, beach towels are used as the athletes are in spandex.

Please do not email or text my place of business asking for an undraped massage! All such requests will be ignored!

While in session:
Sexual solicitations are never accepted, the session will be ended immediately!